Knowledge Articles
- Why does an asset have 0 market value?
- How to check and update client external reference value
- What is an ISIN?
- How to check Market Value
- How to create an account in Zendesk
- How to search for a client?
- How to remove residual units
- How to reverse outstanding fee
- How to add adviser fee on the client or per account?
- Resetting UAT Password
- AllFunds Bank API Integration
- Possible reasons of unmatched bank transactions
- Error Messages
- Bulk Trading Validation Error
- Assets already settled on GBO but not yet on the platform
- How to allocate in-specie transfer?
- Cash Transfer from one account to another
- How to remove non-custody assets?
- Pay Fees
- How to swap a model portfolio?
- How to rebalance models?
- How to change the investment manager or financial advisor of the client?
- How to add a fee on the settled distribution?
- How to cancel an ordered trade on the platform?
- How to cancel a withdrawal request?
- How to check the 'bulk payments out' on the platform?
- User Acceptance Testing (UAT)
- How to view outstanding distributions?
- Book Cost
- How to generate current fee breakdown?